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In all interactions and in every place we operate, ICM is committed to doing so lawfully, ethically and with integrity.
Our Code of Conduct and other global policies, some of which are listed here, provide guidance on how to apply these commitments to the way we work.
They cover how we work with each other, with our customers, suppliers and other key partners and communities.
We also operate a whistleblowing policy and reporting service called Speak Up. This lets anyone raise concerns relating to ICM, confidentially.

How we work
Code Of Conduct
Guiding colleagues to develop and sustain long-term and mutually beneficial connections with customers, business partners, investors, the communities in which we operate and one another.
Diversity and Inclusion Policy
Helping to create a fully inclusive working environment, free from unlawful and unfair discrimination that is a barrier to equality, diversity and inclusion.
Board Diversity & Inclusion Policy
How ICM's Board of Directors approaches and supports diversity and inclusion.
Sustainability Policy
Supporting colleagues and business partners to help ICM meet its sustainability target.
Health Security and Safety Policy
The ways in which we work to support the safety and effectiveness our operations and products
Partners and Suppliers
Business Partner Code of Conduct
Setting out the standards we expect of our business partners and those we work with
Anti Bribery and Corruption Policy
Setting out our commitment to acting without corruption and preventing acts of bribery, and only working with partners and third parties who share this focus.

Products and Content
Editorial Code
Ensuring ICM’s editorial and content providers maintain the highest professional and ethical standards.
Responsible Advertising Policy
Ensuring that all marketing communications reflect our Guiding Principles, are legal, truthful, and have consideration for their target audience
Paper Sourcing Policy
Ensuring that all paper and timber used in ICM products and services is sourced responsibly and sustainably.
Modern Slavery Statement
Setting out the action taken by ICM, including subsidiaries, to prevent modern slavery and human trafficking within our business and supply chain
US Transparency in Coverage
Machine-readable files that are made available in response to the US federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers